SAP CRM Solution Consultant certification available for CRM
1. Internet Sales: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR300 -CRM Sales
2. Marketing: ySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR600
-CRM Marketing
3. e-Commerce: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR800 -CRM Marketing
4. InteractionCenter: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR400+ CR410 -CRM Interaction Center Winclient and WebClinet
5. CRM Analytics: e-Commerce: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR900 CRM Analytics
Any questions regarding the certifications, feel free to write to me.
Topic Areas (Should Know)
1. mySAP CRM Solution Overview (++)
Architecture
Foundation & Architecture
mySAP CRM Analytics
mySAP CRM Marketing
mySAP CRM Channel Management
mySAP CRM Sales
mySAP CRM Interaction Center
mySAP CRM Service
mySAP CRM Field Applications
mySAP CRM Implementation & Operation
2. CRM Base Customizing (+++)
Business partner
Organizational Management
Product master
Transactional Processing
Activity Management
Partner Processing
Actions
Pricing Fundamentals
CRM Billing
CRM Middleware
People-Centric CRM
3. CRM Middleware (+)
Data Exchange with R/3 Backend
Data Exchange with non-SAP Systems
Data Exchange with Mobile Clients
Monitoring of the Middleware
Middleware-Setup and -Maintenance
Amount of questions by topic (as percentage of test):
+ = 1 - 10%
++ = 11 - 20%
+++ = over 20%
For more details:
http://www50.sap.com/useducation/certification/curriculum.asp?rid=555
SAP CRM Solution Consultant certification available for CRM
1. Internet Sales: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR300 -CRM Sales
2. Marketing: ySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR600
-CRM Marketing
3. e-Commerce: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR800 -CRM Marketing
4. InteractionCenter: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR400+ CR410 -CRM Interaction Center Winclient and WebClinet
5. CRM Analytics: e-Commerce: mySAP CRM Solution Overview + CR100 - CRM Base Customizing + CR900 CRM Analytics
Any questions regarding the certifications, feel free to write to me.
Topic Areas (Should Know)
1. mySAP CRM Solution Overview (++)
Architecture
Foundation & Architecture
mySAP CRM Analytics
mySAP CRM Marketing
mySAP CRM Channel Management
mySAP CRM Sales
mySAP CRM Interaction Center
mySAP CRM Service
mySAP CRM Field Applications
mySAP CRM Implementation & Operation
2. CRM Base Customizing (+++)
Business partner
Organizational Management
Product master
Transactional Processing
Activity Management
Partner Processing
Actions
Pricing Fundamentals
CRM Billing
CRM Middleware
People-Centric CRM
3. CRM Middleware (+)
Data Exchange with R/3 Backend
Data Exchange with non-SAP Systems
Data Exchange with Mobile Clients
Monitoring of the Middleware
Middleware-Setup and -Maintenance
Amount of questions by topic (as percentage of test):
+ = 1 - 10%
++ = 11 - 20%
+++ = over 20%
For more details:
http://www50.sap.com/useducation/certification/curriculum.asp?rid=555
SAP CRM Solution Consultant certification available for CRM